Website Template or Custom Design? Deciding How to Build Your Dream Website

Picture this: You're standing at the crossroads of your digital journey, faced with a decision that could make or break your online presence. On one side, you've got the convenience of a website template—like grabbing a ready-to-wear outfit off the rack. On the other, there's the allure of a custom-designed site—akin to getting a tailored suit that fits like a glove. Both can get the job done, but which one will make you feel like the powerhouse entrepreneur you are?

As someone who's seen businesses flourish (and flounder) based on this very decision, I can tell you it's not just about having a website—it's about having the right website. Do you go the template route for something quick and cost-effective, or do you invest in a custom design that’s tailored to your brand?

Let’s break it down, so you can make a decision that suits your business’s needs, goals, and—let’s be honest—your budget.

girl laying on back on floor with legs kicked up on couch

The Case for Website Templates: Quick, Cost-Effective, and Easy

Let’s start with website templates. They’re the ready-made pizza dough of the web design world. They're convenient, easy, and perfect when you're short on time (or patience).

Pros of Website Templates:

  • Cost-effective: Templates are often the go-to choice for entrepreneurs just starting out or those working with a tight budget. They’re like finding a that Gucci-look-a-like at Target—stylish without the sticker shock. They're perfect for entrepreneurs who need to save their cash for other business essentials (like that fifth cup of coffee).

  • Quick to set up: Need your website live… like, yesterday? Templates are your new best friend. They're pre-designed and ready to rock, so you can focus on adding your content and hitting that publish button before you change your mind again. This is ideal for businesses that need a fast online presence without getting bogged down in endless design decisions. Plus, with drag-and-drop builders, you can make adjustments on the fly without needing to know a single line of code.

  • User-Friendly for the tech-challenged: Most templates are so user-friendly, even your grandma could set one up (no offense, Nana). Platforms like Squarespace or Showit make it super easy to drag and drop elements, swap out images, and customize text. These platforms often come with built-in SEO features, mobile responsiveness, and security measures, meaning you get a lot of bang for your buck with minimal effort.

Cons of Website Templates:

  • Limited customization: Think of templates as a one-size-fits-all solution. Sure, you can make some tweaks, but you might hit a wall when it comes to certain customizations. Want to add a quirky feature that screams “YOU”? You might be out of luck. Templates, while versatile, can limit your creativity, especially if your brand requires a highly specific or unique feature that isn’t supported out of the box.

  • The "Twinsies" Effect: Using a popular template is like showing up to a party in the same outfit as three other people. Not the end of the world, but not ideal if you're trying to stand out in a crowded market. (And yes - it happens. I see it all the time when I’m doing website audits).

  • Functionality limits that will make you pull your hair out: While templates offer plenty of features, they may fall short if your business requires specific functionalities (like an e-commerce store with advanced filtering options or a client portal). Templates are built to be versatile, but sometimes that means sacrificing those niche features. For example, while templates may include basic forms and galleries, they might not support advanced features like dynamic content or complex booking systems.

Price Ranges of Templates:

Squarespace templates can range from $80 to $500, while Showit templates vary from $400 to $2,000. Just remember, not all template providers are created equal—some might offer more hand-holding than others.

The Case for Custom Design: Tailored, Unique, and Scalable

Now, let's talk custom design—the haute couture of the web world. It's crafted just for you, with every pixel considered.

Pros of Custom Web Design:

  • Tailored to your brand: A custom website is designed to fit your brand better than your favorite pair of jeans. It's not just your size; it's your favorite color, with all the right accessories, and it even knows your coffee order. Custom design allows you to infuse your brand into every pixel, creating a cohesive and memorable experience for your visitors. Whether it’s a unique layout, specific functionality, or custom animations, a tailor-made site can bring your brand vision to life.

  • Unique like your fingerprint: With custom design, your website will be one-of-a-kind. No one else will have a site that looks, feels, or functions quite like yours. It’s your digital fingerprint—completely unique to your business. This can be especially important for businesses in competitive industries where differentiation is key. A custom website can help establish your authority and showcase your expertise in a way that a template simply can’t match.

  • Scalable for your empire-building plans: As your business grows, your website can grow with it. Custom sites are designed with scalability in mind, meaning you can add new features, pages, or integrations without worrying about hitting limitations. Whether you’re planning to launch new services, expand into e-commerce, or integrate with advanced CRM systems, a custom site can evolve alongside your business.

Cons of Custom Design:

  • Pricier than your coffee habit: Custom design comes with a higher price tag—think less "dollar menu" and more "five-star restaurant." It’s an investment, but if your website is a key part of your business, it’s one that can pay off big time. Custom design involves more than just creating pretty pages—it requires strategy, research, and a deep understanding of your brand and audience. This level of detail and care is what drives the cost, but it also drives results.

  • Rome wasn’t built in a day (neither is your site): Custom sites take time to build. It’s not something that happens overnight—unless you’ve got a time machine handy. It’s a process that involves strategy, design, development, and testing. If you’re in a rush, this might not be the route for you. However, the time invested in a custom site can result in a platform that perfectly aligns with your business goals and provides a superior user experience.

  • Maintenance matters: While platforms like Squarespace and Showit handle most updates automatically, custom sites—especially those with intricate custom coding—might need occasional tweaks to stay in top shape. If your site has unique features or custom elements, you might need to budget for periodic updates or troubleshooting.

Which Is Right for You?

So, how do you choose? It all comes down to your needs, goals, and budget. Here's a quick checklist to help you decide:

  • Budget: If you’re working with a limited budget, a template might be the best way to get started. You can always upgrade to a custom design later as your business grows. Templates offer a low-risk way to get your business online and start attracting clients. As your revenue increases, you can consider investing in a custom site that aligns with your evolving brand.

  • Timeline: If you need your website live ASAP, a template is the faster option. Custom design takes time, so if you’re working with a tight deadline, keep that in mind. Templates can be a lifesaver when you’re on a tight schedule, allowing you to launch quickly and iterate later. On the flip side, if you have the luxury of time, investing in a custom design can pay off in the long run.

  • Brand Identity: How important is it for your website to stand out and reflect your unique brand? If it’s critical to your business, custom design is the way to go. A custom site allows you to express your brand’s uniqueness and create a lasting impression on visitors. If your brand relies on strong visual storytelling or a unique customer experience, custom design might be non-negotiable.

  • Functionality Needs: Do you need specific features or integrations that a template can’t provide? If so, custom design might be worth the investment to ensure your website works exactly how you need it to. Whether it’s an interactive portfolio, a custom booking system, or integrations with third-party tools, custom design can deliver the functionality your business requires.

You’re Ready for a Template If:

  • Your budget is tighter than your jeans after Thanksgiving dinner.

  • You need a website yesterday (or sooner).

  • You're still figuring out your vibe—like a teenager trying on personalities.

  • You've got an eye for design and can make things look good without breaking a sweat.

  • You’re up for a challenge and eager to learn the ropes (tech doesn't scare you).

  • You’re in the early stages of your business and and might pivot faster than a ballet dancer.

  • You’ve found a template that’s pretty close to what you need—just a few tweaks away from being chef’s kiss perfect.

You’re Ready for Custom Design If:

  • You’ve nailed down your ideal client and know exactly who you’re speaking to.

  • Your business is more established than your grandma's secret recipe.

  • Your current website is more outdated than flip phones, and you're ready for an upgrade that'll make your competitors do a double-take.

  • You want a website that's as unique as your fingerprint (but much prettier).

  • You’re ready to invest in your brand and have the budget to back it up.

  • You want your site to be more visible on search engines than a neon sign in Times Square.

  • You’re feeling confident in your offerings and need a website that matches your growth.

  • You’ve outgrown your DIY site and are ready to level up with something more professional.

  • You don’t have time (or patience) to deal with the nitty-gritty of website design and just want it done right—no headaches, no fuss.

Now that you’ve got a clearer picture, it’s decision time. Whether you’re leaning towards a template or a custom design, remember that your website should reflect where you’re at in your business journey—and more importantly, where you want to go.

The Best of Both Worlds: Semi-Custom Design

But wait—there's a plot twist! If you’re torn between the convenience of a template and the uniqueness of a custom design, consider a semi-custom design. This is where you start with a template but hire a web designer (ahem, yours truly) to customize it to fit your brand like a glove.

With semi-custom design, you get the best of both worlds: the affordability and speed of a template combined with the tailored touch of a custom design. It’s like taking that off-the-rack outfit to your favorite tailor for a few tweaks—suddenly, it’s a perfect fit.

I recently worked with a client who chose this route. She started with a sleek Showit template, but felt it was missing that special something. We took that template and infused it with her brand's personality—cleaning it up a bit, adding custom fonts, infusing her color scheme, and adding some fancy functionality. The result? A website that looked custom-made but didn't break the bank. It was like taking that off-the-rack outfit to your favorite tailor for a few tweaks—suddenly, it's a perfect fit.


Whether you’re ready to go all-in on a custom site or want to start with a template and build from there, the key is to choose what’s right for where you are now—and where you’re headed. Your website should be like your favorite outfit—it makes you feel confident, showcases your best features, and helps you take on the world.

Remember, your online home is often the first impression potential clients have of your business. And unlike that awkward first date story, this is one first impression you actually have control over.

Need help deciding which path is right for you? Or ready to turn that template into a semi-custom masterpiece? Let's chat! Drop me a line, and we'll create a website that's as fabulous as you are. Because in the end, the best website is the one that makes you say, "Heck yes, that's me!" every time you look at it.


custom vs website template
Shannon Pruitt

Word & Design Lover. General Officer of All Things (G.O.A.T) at Shannon Pruitt & Co. where we help modern entrepreneurs design a website that feels like home and pinpoints exactly what they want to say. Also loves a good glass of wine at night.

https://sundaymusedesign.com
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