Red Flags to Watch Out for When You Hire a Website Designer

Hiring a website designer can be tricky. With so many options out there, how do you ensure you’re choosing the right one for your business?

You want someone who will not only understand your vision but also bring it to life with a fresh perspective and bold creativity.

You want someone who will want to see you succeed.

You want someone who will be honest and open about decisions that are strategic vs. decisions that are just….for looks.

But how do you spot the red flags that signal a subpar designer? Let’s look at some warning signs and tips for finding a reliable professional who will give your brand and website the dynamic approach it deserves.

Why Hiring the Right Website Designer is Crucial

Your website is often the first interaction potential clients have with your brand. A well-designed website can attract and retain clients, while a poorly designed one can have the opposite effect. Hiring the right website designer ensures your online presence reflects your brand's personality, provides a seamless user experience, and drives conversions. But choosing the wrong designer? That’s a recipe for frustration and wasted resources (of both time and money).

🚩 Red Flags to Watch Out for When Hiring a Website Designer

1. Lack of a Portfolio

If a designer can’t show you examples of their work, that’s a big red flag 🚩 A solid portfolio demonstrates their experience, style, and ability to deliver quality work. Look for variety and relevance in their past projects. Are they capable of handling different styles and requirements? Do their designs align with your vision for your brand?

2. Poor Communication

Communication is key in any relationship, including working with a website designer. If they’re slow to respond, vague in their answers, or difficult to reach, it might signal trouble ahead. You need a designer who listens to your needs, provides clear explanations, and keeps you updated throughout the project. Poor communication can lead to misunderstandings, missed deadlines, and a final product that doesn’t meet your expectations.

3. No Clear Process

A reliable website designer should have a well-defined process. This includes steps like discovery, design, development, and testing. If a designer can’t explain their process or seems disorganized, it’s a red flag. A clear process ensures that both you and the designer are on the same page and that the project progresses smoothly. It also helps manage expectations and keeps the project on track.

4. Unrealistic Promises

Be wary of designers who make unrealistic promises. Claims like “I can get your site to the top of Google rankings in a week” or “I’ll build your site for an incredibly low price” are usually too good to be true 🥴️. Quality website design takes time and expertise, and shortcuts often lead to subpar results. Look for designers who provide realistic timelines and transparent pricing.

5. Negative or No Reviews

Client testimonials and reviews are valuable insights into a designer’s reliability and quality of work. If a designer has negative reviews or none at all, it’s a warning sign. Take the time to read through reviews on their website, social media, or third-party platforms. Look for patterns in the feedback—do clients praise their creativity and attention to detail, or are there consistent complaints about missed deadlines and poor communication?

6. Lack of Transparency

Transparency in pricing and project scope is crucial. If a designer is vague about costs, deliverables, or timelines, it’s a red flag. You should receive a detailed quote and contract that outline all aspects of the project, including any potential additional costs. Hidden fees and unclear deliverables can lead to frustration and disputes down the line.

7. Outdated Design Skills

The digital landscape is constantly evolving, and your website needs to keep up with the latest trends and technologies. A designer who uses outdated practices or can’t optimize your site for mobile devices is not the right fit. Look for a designer who stays current with design trends, understands responsive design, and can incorporate the latest web technologies to enhance your site’s functionality and user experience.



Tips for Finding Reliable Website Designers

1. Check Their Portfolio

A portfolio is the most direct way to see a designer’s capabilities. Look for diversity in their work—do they have experience with different industries and styles? Assess the quality of their designs and see if their aesthetic aligns with your vision. A strong portfolio should showcase a range of projects that highlight their creativity and technical skills.

2. Look for Reviews and Testimonials

Reviews from previous clients can provide valuable insights into a designer’s reliability and quality of work. Check their website, social media, and third-party platforms for testimonials. Look for feedback on their creativity, communication, and ability to meet deadlines. Positive reviews and happy clients are a good sign that you’re in capable hands.

3. Assess Communication Skills

Effective communication is crucial for a successful project. During initial interactions, gauge how responsive and clear the designer is. Do they ask thoughtful questions about your needs and provide detailed answers? Good communication ensures that you’re both on the same page and helps prevent misunderstandings.

4. Ask About Their Process

A clear, well-defined process is a sign of a professional designer. Ask about their workflow from start to finish. A structured process should include discovery, design, development, and testing phases. Knowing what to expect at each stage helps manage your expectations and keeps the project on track.

5. Verify Their Skills and Expertise

Ensure the designer is up-to-date with the latest design trends and technologies. Ask about their experience with responsive design, SEO, and web accessibility. A knowledgeable designer should be able to explain how they’ll optimize your site for different devices and improve your search engine rankings.

6. Get a Clear Quote and Contract

Transparency is key. Request a detailed quote that outlines all costs and deliverables. A clear contract should include the project scope, timelines, payment terms, and any potential additional costs. This ensures that both parties are on the same page and helps avoid disputes later on.

7. Schedule a Meeting or Consultation

Before making a final decision, schedule a face-to-face or video meeting. This helps you get a feel for the designer’s personality and working style. It’s also an opportunity to discuss your project in detail and ask any remaining questions. A good rapport is essential for a smooth collaboration.



Hiring a website designer is a significant investment in your business’s future. By watching out for these red flags and following the tips provided, you can find a reliable professional who will bring your vision to life with a fresh perspective and tailored strategy. Remember, a well-designed website is not just about aesthetics—it’s about creating an engaging experience that reflects your brand’s personality and drives success.

Ready to find the perfect designer for your project? Start with these tips and watch your brand transform online. And if you need more advice, feel free to reach out—I’m always here to help!


7 red flags of hiring a website designer
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Shannon Pruitt

Word & Design Lover. General Officer of All Things (G.O.A.T) at Shannon Pruitt & Co. where we help modern entrepreneurs design a website that feels like home and pinpoints exactly what they want to say. Also loves a good glass of wine at night.

https://sundaymusedesign.com
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